Legal notice

Terms and conditions

In accordance with the Law 2004-575, of June 21th, on Confidence in the Digital Economy (“Confiance dans l’économie numérique”), the following is the identification data of the company that owns the domain hotel-empire.com:

  • Company name: NAPOLES.WA
  • SIRET NUMBER: 92202842800022
  • RCS number: 922028428RCS Nimes
  • Share capital: 10 000 EUR
  • Intracommunity VAT number: FR 25922028428
  • Head office: 1 boulevard Etienne Saintenac et 2 rue Enclos Rey 30000 Nîmes
  • Phone number: 04 66 67 25 81
  • E-mail address: contact@hotel-empire.com

Hosting and design

This site is hosted and created by:

Company: Mirai España, SL

Head office: Fuencarral 6, 4º.

28004 Madrid (Spain)

Email: info@mirai.com

Tel : +34 915 913 500

C.I.F. : B80039340

The user is solely responsible for the use made of the services, content, links and hypertext included in this website. NAPOLES.WA is not responsible for the illegitimate use made by third parties of the aforementioned material.
Neither NAPOLES.WA nor any other party involved in creating, producing or delivering this site shall be liable for any direct or indirect or punitive damages, costs, losses or liabilities arising out of access to or use of this site.
NAPOLES.WA does not guarantee the accuracy of the information contained on this site. Furthermore, NAPOLES.WA shall not be liable for any damages to, or viruses that may infect your computer equipment or other property on account of your use of, access to, or downloading of any materials from this site.

Copyright

All the audio-visual material, trademarks or any element subject to intellectual or industrial property included on this website belongs to SARL SNS, or has enough rights for its use. The reproduction of said material is only allowed exclusively for personal use and any unauthorised modification, copy, rental, loan, transmission or diffusion is strictly prohibited.

Privacy

NAPOLES.WA informs you that all personal data received via any form on this website will be treated in the strictest confidence in accordance with the entity’s privacy and security policy and the French Data Protection Act. This data will be included in a file registered with the Commission Nationale de l’Informatique et des Libertés. The main purpose of its creation, existence or maintenance is the processing of personal data for the purpose of managing accommodation bookings made via this website or for sending promotional communications. The recipients of this information are all persons attached, registered, holders or collaborators of all departments and associated entities in which the entity is organized, as well as official institutions that by law require the transfer. By sending this form, the sender gives his/her consent to the automated and documented processing of the data included in our database. We inform you that we may share your personal data with third parties and that they may contact you by email for matters relating to your stay, for example, to find out about your satisfaction or to obtain comments on your experience at the hotel. NAPOLES.WA informs you that you have the right to access, rectify or delete your data at any time, as well as the right to communicate any modification or change that may occur to them. To exercise these rights or for further information, please send an e-mail to: contact@hotel-empire.com.

Médiateur

After contacting the complaints department of NAPOLES.WA , and if there is no satisfactory response within one month, the customer may contact Médiateur du Tourisme et du Voyage, whose contact details and procedures for doing so are available on his website: Médiation Tourisme et Voyage – BP 80 303 75 823 – Paris Cedex 17 Site internet www.mtv.travel.

Disputes

En vertu des dispositions du règlement (UE) n° 524/2013 du Parlement européen et du Conseil du 21 mai 2013 relatif à la résolution des litiges en ligne en matière de consommation, NAPOLES.WA vous informe que, en cas de controverse, les Utilisateurs résidant dans l’Union européenne peuvent se rendre sur la “Plateforme de règlement en ligne des litiges” développée par la Commission européenne, afin de tenter de résoudre à l’amiable tout litige découlant de la fourniture de services par NAPOLES.WA. Pour accéder à la « Plateforme de règlement en ligne des litiges », vous pouvez le faire via le lien suivant : https://ec.europa.eu/consumers/odr/main/.

No right of cancellation

In accordance with article L221-28 of the French Consumer Code, customers are informed that they cannot exercise their right of withdrawal.

Cold calling

Consumers who do not wish to be subject to commercial canvassing by telephone can register free of charge on an opposition list against telephone canvassing. For further information: Bloctel, https://www.bloctel.gouv.fr/